“Guests enjoy not having to walk through a buffet line,” he said. That demand led to brainstorming on how the service would be offered.īen Petell, vice president of non-gaming operations at Jamul, said the reaction to seated buffets has been extremely positive.
A majority of people did want the buffet to come back. The marketing department was slightly surprised at the feedback. When the casino re-opened after temporarily closing in March, the executive team polled patrons to see if they wanted to see a return to some type of buffet service. Due to reduced seating and high interest, Valley View’s still-expansive buffet options are only available to qualified Players Club members.Īt Jamul Casino, the seated buffet service is called Endless Dining.
